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Frequently Asked Questions

Will my ring turn my finger green or black?

About 1 in 60 people experience the green or black finger effect from wearing sterling silver jewelry. Changes in your skin's acidity may cause a chemical reaction which can create a green or black discoloration of your skin. Keeping your ring clean, by polishing it often, will minimize this effect. In a few days of wearing the ring, the discoloration will go away. If you have a sensitivity to sterling silver that you are aware of, please contact a customer service representative to find out which rings in our collection will be right for you.

How do I care for my sterling silver jewelry?

Caring for your sterling silver jewelry is easy. Try to keep it clean from lotions, perfumes, hairspray, etc. because these chemicals may make your ring tarnish more quickly. When you're not wearing your ring, store it in the jewelry box or pouch provided with your purchase. A silver polishing cloth is all that's needed to clean and polish your ring if/when it becomes dull and tarnished. Tarnish is a natural occurrence in sterling silver, and is not a defect.

When will my order ship? Will I receive a tracking number?

Orders placed online or by phone before 2:00 PM EST will be shipped the same day. You will receive an email from [email protected] with your order confirmation, ship date, and tracking number. If the item you ordered is out of stock, we will notify you of the expected ship date.

Do you ship to International addresses and APO's?

Yes, we ship worldwide via USPS First Class International Mail. The price is based on the weight of your order and your location. Delivery time is estimated at 6-14 business days depending on your location. First Class International Mail is an affordable and reliable shipping method, however, there is no tracking number provided. If you have not received your package after 14 business days, please contact us so we can research the status. International orders may be subject to import taxes which are the sole responsibility of the customer.

We ship FREE to APO addresses. We appreciate you greatly and thank you for your service. Use coupon code APOFREE for free First Class Mail shipping, a savings of $4.95. Only valid APO addresses are eligible for this coupon code.